Online Payment
Integration

Simplifying the process of making payments

Introduction

The Moveware Payment Solution provides a convenient and efficient way for Moveware Clients to process customer payments through a payment portal.

Once the payment has been validated in the payment portal, the payment will be written back against the Moveware invoice or customer as appropriate. Alerts can be sent to nominated Moveware users including notification of either success or failure of payments. 

Payments and customer data is processed securely within the PCI-DSS compliant system, meaning clients and their customers can rest easy knowing that sensitive information is protected. Customers also feel comfortable using the link knowing that the link provider will not be retaining sensitive information afterwards. 

Payment functionality includes Real Time payments and Direct Debit Payments. Other  payment options may be possible depending on the region and as to when they become available.

 

Real Time Payments

Real time payments can be made by the client utilising a hyperlink generated from Moveware that launches a web browser and allows the customer to enter in their payment via a payment portal. The hyperlink contains the payment portal web address and other payment data such as the Debtor Code, Invoice Number, Storage Number and invoice amount, depending on the type of invoice to be paid i.e. Removal Invoice, Manual Invoice, Storage Invoice. 

This link can be generated: 

  • In an email template to send to the client 
  • From within a client document 
  • From within MoveClient 

Direct Debit Payments

Moveware provides the capability for client credit cards and bank accounts to be stored by the Payment Solution as secure tokens. Tokenization is a technology solution that encrypts card and account information and stores it as a surrogate value (or token) that can only be used in secure transactions between the Customer, the Moveware Client and the Payment Provider. 

With the tokenised card or account the Moveware Client can process Customer payments singularly or in batches, such as when processing monthly storage invoicing. In this way, Customer payments can be initiated by the user from several areas of Moveware. 

  • From within general receipting. 
  • From a Debtor (Customer) Invoice update screen 
  • From Invoicing screen 

Security and Protection

Payments and customer data is processed securely within the PCI-DSS compliant system, meaning clients and their customers can rest easy knowing that sensitive information is protected. Customers also feel comfortable using the link knowing that the link provider will not be retaining sensitive information afterwards.

Efficiency and Time Saving

Online Payment Integration makes it simple for clients to make a payment. It seamlessly integrates with Moveware’s software, meaning you can action all your payments in the one place. You can also save time on reconciliation with detailed reporting right inside of Moveware. 

"Moveware has been fantastic. By offering online payments, we’re saving about 10 minutes per invoice, and the automatic billing feature takes 30 seconds instead of 5-6 hours. The system was painless to roll out and we felt really well supported throughout the process. Customers like the convenience too. They can set and forget, it’s so easy for them."

  Sharron Butler, Administration Manager, KEYS

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